Creating Customer Loyalty for Your Business
Strategize and Plan For Loyalty!
These four factors will greatly affect your ability to build a loyal customer base:
1. Products that are highly differentiated from those of the competition.
2. Higher-end products where price is not the primary buying factor.
3. Products with a high service component.
4. Multiple products for the same customer.
They say that something is better than nothing.
This is true sometimes, but not always the case. Take for example, hold music, or other kind of on-hold messaging you might be offered by your provider. Common sense would tell you that it’s better to have something playing for your callers who are on hold than [...]
An economic recession is normal because it is part of the business cycle. This usually happens after the economy recovers, expands and then slows down again which usually last for 2 to 4 consecutive quarters.
Unlike the four seasons we experience every year namely spring, summer winter and fall, this does not happen annually. The [...]